EMPLOYEE RELATIONS AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE (A STUDY OF ECOBANK PLC YOLA, ADAMAWA STATE, NIGERIA)

Abstract

This study focused on employee relationships and organisational performance:a case study of Ecobank Nig Plc. The study sought to investigate the relationship betweenemployee relations and its effects on organisational performance. This study adopted a surveymethod using questionnaires as the instrument for data collection. Data were analysed usingPearson’s Moment correlations with the help of SPSS Social Science package version 21.Findings showed that healthy relationships have significant positive correlation with employeerelationships (r = 1.00, p<.05). The promotion of effective communication among employeeshas a positive correlation with employee relationships (r = ‘396, p<.05). The application ofemotional intelligence has a significant positive correlation with employee relationships (r =.686, p<.05). The ability to maintain harmonious relationships is very important for thesurvival, prosperity and growth of any business and creating good and healthy employeerelationships lead to better performance. Focusing on building an effective and sustainableemployee relationship is critical for the growth and realization of organizational objectives,creation of a convivial work environment and constant connection with employees enhancesemployees’ work performance. Furthermore, the creation of recreational activities foremployees occasionally promotes serious bonds among employees. Finally, maintaining apositive attitude towards employees and maintaining effective communication channelsencourage understanding and learning among employees.