PAY SATISFACTION, PERCEIVED TRAINING AND AGE AS PREDICTORS OF ORGANISATIONAL COMMITMENT AMONG HOSPITALITY EMPLOYEES IN AWKA

Abstract

This study focused on pay satisfaction, perceived training and age as predictors of hospitality employees’ organisational commitment in Awka, Amambra State, Nigeria. One hundred and eighty-two employees from four different hotels in Awka, Anambra State were conveniently selected as participants. Their ages ranged from 23 to 48 years, with a mean age of 26.10. The participants were measured using the Pay Satisfaction Questionnaire by Heneman and Schwab (1985) and the Organisational Commitment Scale by Buchanan (1974) while perceived training level was measured via self report assessment questions. The cross sectional survey design was used while hierarchical multiple regression was applied to analyse data collected. The result revealed that younger hospitality employees were significantly more committed to their jobs than their older counterparts. The study also found that higher perceived levels of training and pay satisfaction significantly increased organisational commitment of hospitality employees in Awka. The study recommends, among others, increased staff training and more commensurate payment for employees in the Nigerian hospitality industries.